Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss
I had no expectations, but absolutely loved this book. With deep experience, candor and clear language, Chris reveals an easily replicable negotiation strategy. The negotiation techniques proposed by Chris aren’t based on manipulating or extracting the most out of situation for oneself, but rooted on the principles of empathy, win-win and conscious communication. Chris provides a valuable guide for virtually any situation in life to create more mutual understanding, break down barriers and find the best outcome for all of us.